Hotel Operations Officer (f/m)
Due to our continuous fleet expansion, we are looking for the right individual to strengthen and complement our Hamburg based team as


Hotel Operations Officer


Your tasks:
- Assist preparing and managing contractual agreements with Hotel & Catering providers;
- Supervising, controlling and monitoring performance evaluation of the outsourced Hotel & Catering providers;
- Hotel operational support to the fleet and clients;
- Permanent communication with and periodic inspection of ships;
- Responsibility for health & hygiene standards of the ship assigned;
- Promoting internal awareness for customer and hotel & catering provider requirements throughout the departments;
- Participation in assigned projects.

Your profile:
- University degree or apprenticeship in one of the fields (or affiliated): economics, tourism, hotel or cruise management;
- At least two years work experience in the hospitality industry, preferably (but not necessarily) on a passenger vessel;
- A team-player, supporting interaction with colleagues of other departments;
- Basic knowledge about vessel specific health & hygiene standards (ShipSan, USPH, etc.) are desirable;
- Good communication-, teamwork- and decision-making ability;
- Good command of English and German, written and spoken as well the current IT-standard software;
- Willingness to travel;
- The ability to perform under pressure and enjoying the interaction with clients complete your profile.

What we offer:
- A diversified and challenging working field in an emerging company within the Cruise Industry;
- An international and highly motivated team combined with a pleasant working atmosphere;
- A working environment at the heart of Hamburg, directly located at the river Elbe;
- Common market compensations.


If you meet above criteria and believe you are the right individual to join our team, please send your application by e-mail stating your salary expectations and earliest possible starting date to: shorejobs[at]csm-d.com.